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FAQ




Frequently Asked Questions



August discount

This August, enjoy 20% off every order Monday, Tuesday & Wednesday when you order through our website or app using code 'AUG20' at checkout. This discount excludes 1st time order discount & special offers.


Do John Dory's use frozen chips?

John Dory’s always chip with the best potatoes available. Our chips are freshly cut daily and cooked to order.


Is previous experience required to work in John dory’s?

We have many positions available and previous experience isn’t always necessary. We provide in house training but also offer external courses such as NVQ’s which can help with career development.


Is John Dory’s a franchise?

No, John Dory’s is and remains a family business which opened its first chip shop in 1984. The John Dory’s name began in 2000 with the first John Dory’s being Ballygowan Road.


Is the fish cooked fresh to order?

Yes, John Dory’s freshly batter and cook all of our fish to order. If you prefer your fish breaded this is an option as well.


Do John Dory’s use fresh fish?

All our fish are MSC certified ‘Frozen at Sea’. This ensures we get the freshest fish available caught in the cold waters of the North Atlantic Sea from sustainable sources.


Do John Dory’s have a gluten free menu?

Yes, we provide a full Gluten free menu for our customers with our own bespoke gluten free batter. We do stress that while we take every precaution there is a slim possibility that trace elements of gluten may exist.


Is 100% chicken and beef used in all John Dory’s products?

Yes, all our chicken and beef is locally sourced and is fully traceable. Where possible, we use local farmers and suppliers.


Does John Dory’s batter contain any milk?

No, our bespoke batter is a close guarded secret and is specially made for John Dory’s.


What measures are in place for Covid-19?

Click here!


Special Offers

Your first time 20% discount or any voucher codes you receive cannot be used towards our Special Offer purchases.


10th Order Free

How it works. You will receive a voucher code [valid for 10 days] based upon your average spend over your last 9 orders. So, the more you spend, the more you get off your 10th order!